SHIPPING and PAYMENT POLICY of BetterMom t/a Dynamic Health Today (Pty) Ltd
Products are shipped daily only on working days.
Expect up to 6-10 working days for shipment on Standard Deliveries due to products being hand-crafted and made to order.
Payments are processed via 3rd party accredited and financial compliant payment gateways. They include Payfast (Pty) Ltd and Direct Debit (pty) Ltd.
Methods that are accepted are; Visa, Mastercard, Direct EFT, SCode, Masterpass and Zapper.
RETURN & EXCHANGE POLICY of BetterMom t/a Dynamic Health Today (Pty) Ltd
If the product that you received has inherent defects, the product will we replaced at no cost subject to the customer submitting photo and/aor video evidence of the particular defect.
Product refunds may be granted on a discretionary basis subject to the merits of each individual case.
Because once-off boxes are picked randomly, and themes cannot be guaranteed,
NO exchanges can be made on once-off sales due to duplication of themes.
Once a box’s seal has been broken, it cannot be exchanged EXCEPT when there are defects in the box, caused by BetterMom (Dynamic Health Today (Pty) Ltd) or by the Courier services.
For product feedback please contact us:
Telephone: 083 7590 351
BetterMom (Dynamic Health Today (Pty) Ltd) will keeps your information private.
Subject to customer consent provided during sign up to our products BetterMom (Dynamic Health Today (Pty) Ltd) may send promotional materials to your provided email address or sell phone number. You may opt-out of these communications at any time.
BetterMom does not share our customer information with any 3rd party other than the accredited payment providers and third-party courier/shipment switching company who process the financial transactions and location information. All information provided are subject to the privacy policies of these companies who are governed by the Protection of Personal Information’s Act of South Africa (POPIA) These institutions do not have the right to distribute or sell your information in any form.